RIGID ENDOSCOPE REPAIR AND SERVICE
Deliver Exceptional Precision with your Rigid Endoscope, Fiber Optic and Video Technology
The Overlooked Risks to Rigid Endoscope Performance and Patient Safety
Physicians need every component of their rigid endoscopes to consistently perform at the highest-level in order to execute precise, minimally invasive surgical procedures. Yet, without the proper care and maintenance, rigid endoscopes – including fiber optic cables and video cameras – can impact surgical case performance, risk patient safety and result in avoidable service and replacement costs.
Enhance Outcomes and Extend the Useful Life of Your Rigid Endoscopes
Our experienced team of endoscope repair specialists are equipped to address every aspect of rigid endoscopes, serving as a trusted, OEM-agnostic partner focused on reducing downtime and extending the useful life of your high-use surgical equipment. Whether you need a minor repair or a complete rebuild, we’re here to help your rigid endoscopes perform optimally in the OR —while delivering immediate cost savings on the service of your equipment.
Unlock Powerful Outcomes
and Savings in Your OR
Precise Functionality & Quality
Nationwide network of specialized repair experts adhere to industry-leading standards for quality (ISO 13485:2016)* to support safe, optimal patient outcomes
Preserve Equipment Uptime
Quick turnarounds and free loaners safeguard scope availability and reduce costly downtime
Lower Service
Costs
Realize immediate savings over existing contracts — while meeting or exceeding OEM quality standards for rigid scopes, video equipment and fiber optic cables
Preventive Staff Education
Robust educational resources to help clinical staff prevent avoidable damage to scopes, improve equipment uptime and reduce repair costs
Rigid Endoscope Services Portfolio
Our standard repair process for every piece of incoming equipment includes rigorous testing, stringent part sourcing and specific parts compatibility to ensure your rigid endoscopes, fiber optic cables and video cameras are repaired to the exact standards required for optimal performance. We utilize state-of-the-art equipment testing software to ensure every device is repaired to original performance standards. We also provide free loaners, include warranties on all work performed, and offer continuing education and training to help minimize unnecessary endoscope repairs and extend the useful life of your equipment. As a result, we can refurbish or repair 98% of cases across all scope, cable and video camera requests.
Our nationwide services include:
Common to Complex Scope Repairs
Agiliti can repair nearly all rigid endoscope makes and models – including many flagged as ‘non-repairable’ by OEMs. Using only new German optimal components for repair, our services can cover:
- Insertion tube replacements
- Image bundle replacements
- Robotic endoscope repairs
- Semi-rigid fiber ureteroscopes
- Arthroscopes
- Cystoscopes
- Carpal tunnel and other small joint scopes
Video Equipment Repair
Vital to everyday use in the OR, you need your video equipment to operate at a high-level in order to perform consistent and successful procedures. At Agiliti, we specialize in providing high-quality repair capabilities for all makes and models of video cameras and video units,including:
- Endocouplers/beamsplitters
- Video processors and camera control units
- Video pigtail cables
- HD and 4K video camera repairs
- Video cable replacement
- CCD repairs and replacements
- Ribbons
- Harnesses and more
Fiber Optic Cable Repairs
Damaged fiber optics can reduce light output to your surgical suite and directly impact optical clarity. From simple to complex repairs, our fiber optic cable repair services can address broken, burnt or damaged fiber optics. We repair all makes, models and lengths, and our services include:
- Medical fiber optic and sheath replacement
- Hardware and adaptor repair
- Bi-furcated and other specialty cable repair
- Sheath color modifications
- Length modifications
Extensive Loaner Inventory
Your hospital can’t stop just because a scope is broken. That’s why we provide free loaners while we repair your surgical technology. We maintain an extensive loaner collection to meet our customers’ preferences and prevent disruption to planned procedures.
Rigid Endoscope Testing and Quality Assurance
Our standard is to return every asset to its original operating condition, so you can be assured that it will be safe and effective after every service event. Every stage of our repair process is governed by the highest quality standards, and we leverage advanced measurement and testing technology – ScopeControl and GuideControl – to verify quality and drive consistent repairs. We also perform rigorous quality assurance before returning equipment to our customers, and we use only new replacement components that are a precise match in form, fit, material and function with comprehensive traceability through our supply chain.
Common to Complex Scope Repairs
Agiliti can repair nearly all rigid endoscope makes and models – including many flagged as ‘non-repairable’ by OEMs. Using only new German optimal components for repair, our services can cover:
- Insertion tube replacements
- Image bundle replacements
- Robotic endoscope repairs
- Semi-rigid fiber ureteroscopes
- Arthroscopes
- Cystoscopes
- Carpal tunnel and other small joint scopes
Video Equipment Repair
Vital to everyday use in the OR, you need your video equipment to operate at a high-level in order to perform consistent and successful
procedures. At Agiliti, we specialize in providing high-quality repair capabilities for all makes and models of video cameras and video units,
including:
- Endocouplers/beamsplitters
- Video processors and camera control units
- Video pigtail cables
- HD and 4K video camera repairs
- Video cable replacement
- CCD repairs and replacements
- Ribbons
- Harnesses and more
Fiber Optic Cable Repairs
Damaged fiber optics can reduce light output to your surgical suite and directly impact optical clarity. From simple to complex repairs, our fiber optic cable repair services can address broken, burnt or damaged fiber optics. We repair all makes, models and lengths, and our services include:
- Medical fiber optic and sheath replacement
- Hardware and adaptor repair
- Bi-furcated and other specialty cable repair
- Sheath color modifications
- Length modifications
Extensive Loaner Inventory
Your hospital can’t stop just because a scope is broken. That’s why we provide free loaners while we repair your surgical technology. We maintain an extensive loaner collection to meet our customers’ preferences and prevent disruption to planned procedures.
Rigid Endoscope Testing and Quality Assurance
Our standard is to return every asset to its original operating condition, so you can be assured that it will be safe and effective after every service event. Every stage of our repair process is governed by the highest quality standards (ISO 13485:2016), and we leverage advanced measurement and testing technology – ScopeControl and GuideControl – to verify quality and drive consistent repairs. We also perform rigorous quality assurance before returning equipment to our customers, and we use only new replacement components that are a precise match in form, fit, material and function with comprehensive traceability through our supply chain.
Reduce Replacement and Repair Costs
In addition to endoscope repairs, Agiliti also has one of the industry’s largest inventories of pre-owned rigid endoscopes, parts and accessories. Every one of our pre-owned endoscopes have been expertly refurbished to original manufacturer standards and offers significant savings compared to purchasing new.
Customer Resources
Agiliti provides a number of online tools to help our customers better manage and track surgical equipment services.
Education Resources
Prepare for sterile processing certification and earn continuing education credits
Surgical Equipment
Repair Portal
Track and approve all surgical equipment repair work with our all-in-one repair portal
ISO 13485 vs. 9001
Why the right quality standards matter for your surgical equipment repairs
Foundational for Equipment Value Management
ONE ELEMENT OF A BROADER
COST SAVING SOLUTION
Agiliti is quickly becoming a preferred source for surgical equipment repair because of our dedication to quality craftsmanship and unmatched service capabilities. But surgical equipment repair alone doesn’t address the growing challenges associated with a hospital’s entire network of equipment. Agiliti offers an approach called Equipment Value Management (EVM) that fixes processes within your hospital to multiply cost savings and deliver valuable clinical improvements.
*Agiliti is ISO 13485:2016 certified for the products and services and at the locations described in the scope of our certificates. Please refer to our Resources page for our current ISO certificates.