MANUFACTURER SERVICES AND LOGISTICS SUPPORT
A Strategic Technical Service and Logistics Solutions Partner for Medical Technology Manufacturers
Managing Costly Planned and Unplanned Events Can Slow Innovation
Recalls, field actions, device upgrades or preventive maintenance that spread across the United States can create complicated logistics issues for medical equipment manufacturers that need to communicate effectively with stakeholders and manage technician labor. In fact, device recalls alone have increased by 97% over a 10-year period. For most manufacturers, these and many other challenges can be a distraction from their core strategy and result in added costs, technician staffing challenges and dissatisfied customers.
Optimize Your National Operations with Local Technical Service and Support
With over 150 service centers across the country, Agiliti can provide medical technology manufacturers with strategic, scalable technical service and logistics support. Our technicians are trained and fully certified by our manufacturer partners to provide the level of service they and their customers expect on a wide range of medical devices – from general biomedical to respiratory to specialty systems. That technical expertise, coupled with our ISO 13485:2016 certification, ensures that the services we provide adhere to manufacturer quality standards and your equipment meets all applicable regulatory requirements.
Drive Measurable Improvements

Rapid
Response
One point of contact for nationwide support: 150+ service centers and 500+ technicians available on-demand

Quality Support
and Service
ISO 13485:2016 certified partner with a sophisticated quality management system – and technicians provided ongoing quality training

Reduce
Overall Costs
Scalable staffing options offer cost-effective service to meet short or long-term needs

Improve Customer Satisfaction
Your customers’ satisfaction is a priority – minimize disruption and ensure patient-ready equipment availability with on-demand service
Manufacturer Services and Logistics Portfolio

Installation Services
Installation Services

Preventive Maintenance
and Repair Services
Preventive Maintenance and Repair Services

Device Upgrade and
Remediation Projects
Device Upgrade and Remediation Projects

Project Management
Project Management

Limited Release Programs
Limited Release Programs

Equipment Rentals
Equipment Rentals

Equipment Fleet
Logistics Service
Equipment Fleet
Logistics Service

Healthcare Experts
Healthcare Experts

Compliance Support
Compliance Support
Insights To Help You Plan
Elevate Your Team – Improve Your Hospital

Agiliti Blog
Discover clinical engineering, supply chain and equipment management insights

Customer Testimonials
Read what our customers have to say about the services Agiliti provides

Case Study
Learn how Agiliti helped one OEM manage the remediation of over 130,000 units