A Fast, Flexible Solution to Keep Your IV Pumps in Peak Working Condition

It can be a time-consuming task to perform the infusion pump repair and maintenance of your IV pump fleet. And it often distracts from more critical medical equipment service issues. At Agiliti, we partner with hospital healthcare technology management (HTM) teams to reduce the burden and cost of servicing infusion pumps. We offer ready access to experienced biomed technicians who come prepared, trained and certified to repair and maintain all major IV pump brands and models. Our technicians are responsible for supporting the nation’s largest fleet of over 100,000 infusion pumps, and they have extensive experience addressing common IV pump repair and maintenance needs, including damaged pump doors, bezels and cases; air-in-line and occlusion sensors; comprehensive preventive maintenance and more.

Fast Service From Local, Certified Techs




Technicians across
the country

Onsite technician icon

Reduce Backlogs

Maximize uptime to reduce
unnecessary rentals and purchases

Protect Your Budget

Pay-for-what-you-need pricing
(hourly or block-of-time)

Mitigate Compliance Risks

Online service documentation
and reporting

What Our Customers Say

What Our
Customers Say

“(By partnering with Agiliti), we know that the preventive maintenance and service on our machines is first-rate, which reduces our worries about incidents or downtime.”
- Layne Ensrude | Chief Finanical Officer, First Care Health Center
“Knowing the equipment is checked regularly and ready for patient use is priceless. When equipment doesn’t work, it is very reassuring to know my Agiliti technician is just a simple call or email away. Their response time is amazing.”
- Buyer | Medium Enterprise Healthcare Company
“Working with the Biomedical Services team from Agiliti has helped us improve visibility to our clinicians’ needs.”
- Biomedical Services Manager, Large Enterprise Healthcare Company
“Partnering with Agiliti for clinical engineering has been a valuable tool to have in our arsenal to ensure PM compliance, reduce administrative burden, and decrease staff time dealing with equipment issues. It has resulted in cost savings for our facility as we are able to keep our equipment working at optimal levels with minimal downtime.”
- Caroline Ness | Administrator, Minnetonka Ambulatory Surgery Center
“Agiliti has done an excellent job of cutting costs while maintaining service.”
- Kevin Jividen | Supply Chain Director/Manager, Thomas Health

Flexible Service Programs

Agiliti offers flexible service plans to keep you ahead of your equipment service demands while protecting your budget. All Agiliti IV pump services are performed by trained and certified technicians according to OEM and ISO 13485:2016 quality standards.

Full Service
Electrical safety test
Functional check
Battery testing
Software and network configuration
Reports and documentation
Repair labor and parts

Contracting Terms: Fixed annual and multi-year contract. Flat rate, block of time, and time and materials also available.

Additional Services Available

In addition to our full-service infusion pump repair and preventive maintenance options,
we can support your team with the following needs:

Manual updates to drug library

Transportation of pumps to off-site


Off-cycle software updates

Agiliti Services Infusion Pumps From These Manufacturers





Hospira/ICU Medical

Smiths Medical

Flexible Equipment Repair Portfolio

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Foundational for Equipment Value Management


Agiliti is rapidly becoming a preferred source for technical support because of the quality of our technicians and the flexibility of our offerings. But equipment contracts and supplemental staffing alone don’t address vendor standardization or control capital costs. Agiliti offers an approach called Equipment Value Management (EVM) that fixes processes within your hospital to multiply cost savings and deliver valuable clinical improvements.